Profile Experience Skills and Abilities Education Courses & Projects
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Ahmed Salah

Data Analysis

I am interested in data analysis and learning how to use data to solve problems. I have 1 year of experience and I worked on small projects with Excel and Python. I can use data to make reports, find trends, and make work easier. I am motivated to grow and improve my skills in data analysis.

Faculty of Commerce - Statistics Department

Experience

Customer Service Agent

Customer Service Agent | Alfascan

  • • Managed customer inquiries and provided solutions in a timely manner.
  • • Maintained accurate records of customer interactions using internal databases.
  • • Conducted data analysis to identify trends and improve service processes.
  • • Collaborated with team members to enhance service delivery and improve customer.

Skills and Abilities

Analytical problem solving Analytical Problem Solving
Data cleaning Data Cleaning
Data Modeling Data Modeling
Data collection Data Collection
Statistical analysis Statistical Analysis
Analytical thinking Analytical Thinking
Attention to detail Attention to Detail
Time management Time Management
Effective communication Effective Communication
Teamwork Teamwork
Fast learning Fast Learning
Financial reporting Financial Reporting
Data analysis Data Analysis
Database management Database Management
Python programming Python Programming
Customer handling Customer Handling
Dashboard design Dashboard Design

Education

Helwan University logo

Helwan University | Faculty of Commerce

2015 - 2019

Major: Statistics Department | Grade: Good

Courses & Projects

Microsoft Excel project logo

Microsoft Excel

Python Full Course Projects logo

Python

Power BI logo

Power BI

MySQL logo

MySQL